Thomas Kelly

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Thomas Kelly
DemoSample company and data, reset every night. Demo: messages are simulated, nothing is actually sent.Exit demo

Thomas Kelly

(225)555-0147 thomas.kelly66@example.com 824 Miller Street, Sulphur LA 70663
Lead source: Google Search · Tax: Demo Parish 9.75%
CallTextEmailDirections Invoices Contract Offer Add-on Payment Methods
Who this is, how to reach them, and where they are in the pipeline.MoreLess
What It Does
The green header shows the name, tags, contact pills (phone, email, billing address), lead source and tax. Buttons: Call, Text, Email, Directions, Invoices, Contract, Offer Add-on and Payment Methods, each with a tooltip, shown only when your role and modules allow. Below them is the stage line with dates and the Next step with Log Call. Green dots are done, a hollow green ring is a step that was skipped, and the blue dot is where they are now. On a phone the line is one row of dots with the current stage named under it; tap a dot to see its name and date.
What It Changes
Nothing changes until you tap something. Call and Text open your phone.
How to Use
  1. Tap a pill or button to reach the customer.
  2. Read the stage line.
  3. Tap the Next step.
Help Article
LeadOct 31
ScheduledNov 10
DoneSep 21
PaidAug 1
Paid · Step 8 of 9 · 4 skipped
Next: Ask for Review
Where this customer is, from Lead to Review, and what to do next.MoreLess
What It Does
Shows opt-outs (the stage line, dates and next step are in the green header at the top), lifetime value, win ratio, balance and, if you can See Profit, the 12-month margin (red below 15%, green above 30%). Labor is estimated until Time Clock is on. Drive per Visit comes from the drive times Route records (Drive to Start).
What It Changes
Log Call saves a call to the Comms history and Stage History. Nothing is ever dropped or deleted.
How to Use
  1. Read the line.
  2. Tap the Next step.
  3. Use Log Call after a phone call.
  4. Open Stage History to see every move.
Help Article
Lifetime ValueNo data yetfills in with the first paymentBalance$0.00all paid
Profit, 12 Months$374.2672% margin
Customer For4 yearssince Oct 31, 2022
Pay SpeedNo data yetaverage days to pay
Callbacks0re-dos logged
ReviewNot askedask from the Reviews tab
Worth HavingWorth havingMargin 72%
EmailTextService Done EmailService Done TextBefore Service: Phone callBefore Service: Automated emailBefore Service: Automated textBefore Service: Text when en route
Log Call

Customer Portal Not invited

This customer's portal sign-in, with invite, reset and View as Customer.MoreLess
What It Does
Shows where they sign in and lets you invite them, reset their password or turn the portal off for them.
What It Changes
Invite and reset send them an email. Sign Out Everywhere ends their sessions. Turn Off stops their sign-in.
How to Use
  1. Click Send Portal Invite for a new customer.
  2. Use View as Customer to see what they see.
  3. Send Password Reset if they're locked out.
Help Article

Signs in at https://sprowtz.com/demo/portal with thomas.kelly66@example.com.

Portal Requests

Requests this customer sent from the portal.MoreLess
What It Does
Lists each request with its details, status and Task.
What It Changes
Apply Change makes the change they asked for. Close marks it done.
How to Use
  1. Read the request.
  2. Click Apply Change, or work it from its Task.
  3. Set the status and click Save.
Help Article

No requests from the portal yet.

Quick Calc

Type a rate, mix or unit question, or tap an example.