Service Status

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DemoSample company and data, reset every night. Demo: messages are simulated, nothing is actually sent.Exit demo

All systems up

24 up 0 slow 0 down 1 off or not set up Checked just now Sprout Knowledge Updated 12:15 PM CT

Demo: these are simulated stats for the sample company. Nothing here is a real server.

100%
Uptime, 30 Days
136ms
Avg Response
64%
Disk Free

Website

ServiceStatusLatency24 Hours90 DaysUptimeChecked
WebsitePages Answering
Up120 ms
120 ms 100% just now
DatabaseReads and Writes
Up4 ms
4 ms 100% just now
Server DiskFree Space
Up64% free
— — 100% just now
Page ErrorsErrors and Slow Pages in the Debug Log
Up0 errors · 3 slow pages today
— — 100% just now

Messaging

ServiceStatusLatency24 Hours90 DaysUptimeChecked
TextingTexts Out and In
UpReachable (simulated texts) · 162 ms
162 ms 100% just now
Email SendingCustomer and Billing Email
UpLast sent 12 min ago
— — 100% just now
Email InboxReading the Office Inbox
UpInbox read just now · 58 ms
58 ms 100% just now
Send HoldServer-Wide Pause on Email, Texts and Push
UpOff: sending normally
— — 100% just now

Maps & Data

ServiceStatusLatency24 Hours90 DaysUptimeChecked
Street MapsBase and Route Maps
Up77 ms
77 ms 100% just now
Satellite MapsProperty Maps
Up113 ms
113 ms 100% just now
Parish Lot LinesProperty Lot Lines
Up399 ms
399 ms 100% just now
WeatherSaved Weather, Last Good Reading and Source in Use
UpLast good just now · National Weather Service (primary)
— — 100% just now
Open-Meteo Calls This MonthAll Companies Together; Plan Allows 1,000,000
Up1,240 of 1,000,000 (0.1%) · paid key
— — 100% just now

Payments

ServiceStatusLatency24 Hours90 DaysUptimeChecked
Card PaymentsOnline Payments Provider
UpTest Provider · 155 ms
155 ms 100% just now

Background Jobs

ServiceStatusLatency24 Hours90 DaysUptimeChecked
Mail and Automations CronEvery 5 Minutes
UpLast ran 3 min ago
— — 100% just now
AutomationsRuns Due Steps
OffPaused in the demo
— — — — —
House Photo PrefetchEvery Night
UpLast ran 23 hr ago · 18 fetched
— — 100% just now
Demo Nightly ResetEvery Night
UpLast ran 6 hr ago
— — 100% just now
Demo BridgeEvery 5 Minutes
UpLast ran 2 min ago
— — 100% just now
BackupsDatabase and Uploads
UpLast backup 6 hr ago · 9.7 MB
— — 100% just now
Server SchedulerRuns the Background Jobs
UpLast tick just now
— — 100% just now

Queues

ServiceStatusLatency24 Hours90 DaysUptimeChecked
Automation Steps WaitingDue but Not Run Yet
Up0 overdue
— — 100% just now
Texts SendingSent but Not Confirmed
Up0 waiting for the carrier
— — 99.99% just now
Emails FailedLast 24 Hours
Up0 failed
— — 100% just now

Demo

ServiceStatusLatency24 Hours90 DaysUptimeChecked
Demo SiteSeparate Sample Company
UpThis is the demo · 6 ms
6 ms 100% just now

Incidents

Outages and problems from the last 90 days.MoreLess
What It Does
Lists each incident with when it started and ended.
What It Changes
Mark one a False Alarm so it doesn't count against uptime.
How to Use
  1. Check the latest.
  2. Read what was down.
  3. Click False Alarm if nothing was really wrong.
Help Article
TextingDown
Not reachable (simulated)
Oct 14, 2:05–2:21 PM · 16 min
Street MapsSlow
Slow (simulated)
Sep 30, 8:40–9:02 AM · 22 min
1:30 AM network blipFalse alarm
This server lost its internet connection for one check; the service was up (simulated) (Texting, Street Maps, Satellite Maps, Parish Lot Lines)
Sep 23, 1:30–1:35 AM · 5 min · 4 services

Errors & Slow Pages Today

Today's page errors and slow pages.MoreLess
What It Does
Counts errors and slow loads, and shows the worst.
What It Changes
Read only. The Debug log has the detail.
How to Use
  1. Look at the counts.
  2. Open the Debug log for detail.
  3. Report anything that repeats.
Help Article
Errors0
Slow Pages3
SlowestTimesWorst
reports21,210 ms
command-center1860 ms

Modules

Which modules are on in this company.MoreLess
What It Does
Lists every module and whether it's on.
What It Changes
Read only. Turn modules on or off in Settings.
How to Use
  1. Check the list.
  2. Open Settings › Modules to change one.
  3. Come back to check.
Help Article
Communications · OnTasks · OnTickets · OnAutomations · OnHelp & Chat · OnChange Log · OnReports · OnInventory · OnScorecard · OnSafety Checks · OnGeofencing · OnTeams · OnService Status · OnVoice Notes · OnText Assistant · OnCustomer Portal · OnInvoices & Payments · OnEstimates · OnService Types · OnExpenses & Checks · OnCard Payments · OnInstant Payouts · OnReviews · OnCommission & Bonus · OnSmart Routing · OnQuote Requests · OnTime Off · OnTime Clock · OnCalendar Feed · OnCustomer Survey · OnLead Sources · OnSales Tax · OnSoil Tests · OnEquipment · OnEPA Label Lookup · OnMobile App · OnAerial Measuring · OnSiteOne · OffRachio · OnHydrawise · On

Versions

The version running here and other server details.MoreLess
What It Does
Shows the version, disk space and similar details.
What It Changes
Read only.
How to Use
  1. Check the version.
  2. Click Refresh for the latest.
  3. Send it along when you report a problem.
Help Article
Appv1.4.430
Stylesheetv=780
Scriptsv=334
PHP8.x
DatabaseMariaDB
Last migration051
Disk64.0 GB free of 100 GB
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