Tickets

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Tickets
DemoSample company and data, reset every night. Demo: messages are simulated, nothing is actually sent.Exit demo

Tickets At A Glance

Open Tickets, how many wait on parts, how many closed since Monday, and how long the oldest open one has waited.MoreLess
What It Does
Counts the Tickets you can see. Tap a number to open that list; Oldest Waiting opens that Ticket.
What It Changes
Nothing. It only counts.
How to Use
  1. Open Tickets.
  2. Tap a number to see those Tickets.
Help Article
Problems reported from Route or the office, highest priority first. On a computer, Waiting on Parts and Done Tickets are their own left-menu items.MoreLess
What It Does
Lists Tasks of type Ticket. They also show on Tasks with Type Ticket.
What It Changes
Nothing. It only lists; open a Ticket to change it.
How to Use
  1. Open Tasks › Tickets.
  2. Open a Ticket.
  3. Change its status or assign it.
Help Article
TicketEquipmentPriorityStatusAssignedOpened
Pump leaking at the seal Repair Spray Rig 1 (skid tank) Down High Waiting on Parts Dana 10/21/26
Need a second hose reel for Truck 2 Request Truck 2 Normal New Dana 10/22/26
Quick Calc

Type a rate, mix or unit question, or tap an example.