Michael Ward

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Michael Ward
DemoSample company and data, reset every night. Demo: messages are simulated, nothing is actually sent.Exit demo

Michael Ward

(225)555-0189 michael.ward46@example.com 1033 Roselawn Drive, Lafayette LA 70503
Lead source: Google Search · Tax: Demo Parish 9.75%
CallTextEmailDirections Invoices Contract Offer Add-on Payment Methods
Who this is, how to reach them, and where they are in the pipeline.MoreLess
What It Does
The green header shows the name, tags, contact pills (phone, email, billing address), lead source and tax. Buttons: Call, Text, Email, Directions, Invoices, Contract, Offer Add-on and Payment Methods, each with a tooltip, shown only when your role and modules allow. Below them is the stage line with dates and the Next step with Log Call. Green dots are done, a hollow green ring is a step that was skipped, and the blue dot is where they are now. On a phone the line is one row of dots with the current stage named under it; tap a dot to see its name and date.
What It Changes
Nothing changes until you tap something. Call and Text open your phone.
How to Use
  1. Tap a pill or button to reach the customer.
  2. Read the stage line.
  3. Tap the Next step.
Help Article
LeadMar 11
ScheduledOct 26
DoneOct 25
PaidSep 1
ReviewSep 1
Review · Step 10 of 10 · 5 skipped
Next:
Where this customer is, from Lead to Review, and what to do next.MoreLess
What It Does
Shows opt-outs (the stage line, dates and next step are in the green header at the top), lifetime value, win ratio, balance and, if you can See Profit, the 12-month margin (red below 15%, green above 30%). Labor is estimated until Time Clock is on. Drive per Visit comes from the drive times Route records (Drive to Start).
What It Changes
Log Call saves a call to the Comms history and Stage History. Nothing is ever dropped or deleted.
How to Use
  1. Read the line.
  2. Tap the Next step.
  3. Use Log Call after a phone call.
  4. Open Stage History to see every move.
Help Article
Lifetime ValueNo data yetfills in with the first paymentBalance$0.00all paid
Profit, 12 Months$956.6278% margin
Customer For3.6 yearssince Mar 11, 2023
Pay SpeedNo data yetaverage days to pay
Callbacks1re-dos logged
ReviewAskedSep 1, 2026
Worth HavingWorth havingMargin 78%
EmailTextService Done EmailService Done TextBefore Service: Phone callBefore Service: Automated emailBefore Service: Automated textBefore Service: Text when en route
Log Call

Property

The property on the map with its parish lot line.MoreLess
What It Does
Shows the pin and the lot outline from the parish records.
What It Changes
Read only. Drag the pin on Edit if it's in the wrong spot.
How to Use
  1. Check the pin.
  2. Check the lot line.
  3. Use Measure to draw the turf.
Help Article

Loading the parish lot line…

Street View

A street picture of the house, so you know it when you get there.MoreLess
What It Does
Shows Street View facing the house, or the view the office saved.
What It Changes
Office only: press Move, turn or zoom the view, then Save View. Moving alone never saves. Reset View goes back to facing the house.
How to Use
  1. Press Move.
  2. Turn it to the best angle.
  3. Press Save View.
Help Article
2Properties
4Programs
0Services
$208.20Monthly
$0.00One-Time Payment
$2,498.45Yearly

Where this customer stands

55th of 456 customers on a program, ranked by monthly price.

This customer pays $208.20 a month. The average is $115.42, 1.8× that average.

Against the Top Monthly

This customer$208.20
Highest$994.67

Where the Year Goes

Chemical $3.30 Labor $316.92 Profit $2,178.23

Gross Margin

This customer87.2%
Average84.4%

Margin is what is left after chemical and labor overhead, using the price actually paid.

Every program customer, lowest monthly to highest

OthersThis customerAverage $115.42
Stage History
DateStageWhatWho
Oct 25, 2026DoneService done
Oct 8, 2026DoneService done
Oct 3, 2026DoneService done
Oct 2, 2026DoneService done
Sep 14, 2026PaidPayment 172.82
Sep 1, 2026ReviewReview sent
Sep 1, 2026PaidInvoice #3332 paid
Aug 31, 2026DoneService done
Aug 31, 2026DoneService done
Aug 22, 2026DoneService done
Aug 14, 2026PaidPayment 177.82
Aug 1, 2026PaidInvoice #2941 paid
Jul 31, 2026DoneService done
Jul 27, 2026DoneService done
Jul 24, 2026DoneService done
Jul 11, 2026PaidPayment 115.44
Jul 1, 2026PaidInvoice #2513 paid
Jun 20, 2026DoneService done
Jun 14, 2026DoneService done
Jun 7, 2026PaidPayment 177.82
Jun 1, 2026PaidInvoice #2076 paid
May 29, 2026DoneService done
May 14, 2026PaidPayment 172.82
May 10, 2026DoneService done
May 10, 2026DoneService done
May 1, 2026PaidInvoice #1688 paid
Apr 21, 2026DoneService done
Apr 19, 2026PaidPayment 177.82
Apr 7, 2026DoneService done
Apr 6, 2026DoneService done
Apr 1, 2026PaidInvoice #1298 paid
Mar 13, 2026DoneService done
Mar 7, 2026DoneService done
Mar 5, 2026DoneService done
Feb 10, 2026PaidPayment 115.44
Feb 1, 2026PaidInvoice #625 paid
Jan 19, 2026DoneService done
Jan 19, 2026DoneService done
Dec 17, 2025PaidPayment 115.44
Dec 1, 2025PaidInvoice #286 paid
Nov 21, 2025DoneService done
Nov 18, 2025DoneService done
Mar 11, 2023LeadLead: Google Search
Notes

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