Susan Watson

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Susan Watson
DemoSample company and data, reset every night. Demo: messages are simulated, nothing is actually sent.Exit demo

Susan Watson

(337)555-0194 susan.watson94@example.com 5750 Johnston Street, Lafayette LA 70503
Lead source: Other · Tax: Demo Parish 9.75%
CallTextEmailDirections Invoices Contract Offer Add-on Payment Methods
Who this is, how to reach them, and where they are in the pipeline.MoreLess
What It Does
The green header shows the name, tags, contact pills (phone, email, billing address), lead source and tax. Buttons: Call, Text, Email, Directions, Invoices, Contract, Offer Add-on and Payment Methods, each with a tooltip, shown only when your role and modules allow. Below them is the stage line with dates and the Next step with Log Call. Green dots are done, a hollow green ring is a step that was skipped, and the blue dot is where they are now. On a phone the line is one row of dots with the current stage named under it; tap a dot to see its name and date.
What It Changes
Nothing changes until you tap something. Call and Text open your phone.
How to Use
  1. Tap a pill or button to reach the customer.
  2. Read the stage line.
  3. Tap the Next step.
Help Article
Gate Code
LeadSep 21
EstimateOct 9
SentOct 9
ScheduledFeb 10
DoneOct 21
PaidSep 1
ReviewOct 22
Review · Step 9 of 9 · 2 skipped
Next:
Where this customer is, from Lead to Review, and what to do next.MoreLess
What It Does
Shows opt-outs (the stage line, dates and next step are in the green header at the top), lifetime value, win ratio, balance and, if you can See Profit, the 12-month margin (red below 15%, green above 30%). Labor is estimated until Time Clock is on. Drive per Visit comes from the drive times Route records (Drive to Start).
What It Changes
Log Call saves a call to the Comms history and Stage History. Nothing is ever dropped or deleted.
How to Use
  1. Read the line.
  2. Tap the Next step.
  3. Use Log Call after a phone call.
  4. Open Stage History to see every move.
Help Article
Lifetime ValueNo data yetfills in with the first paymentBalance$0.00all paid
Profit, 12 Months$286.6673% margin
Customer For33 dayssince Sep 21, 2026
Pay SpeedNo data yetaverage days to pay
Callbacks0re-dos logged
ReviewClicked linkOct 22, 2026
Worth HavingWorth havingMargin 73%
EmailTextService Done EmailService Done TextBefore Service: Phone callBefore Service: Automated emailBefore Service: Automated textBefore Service: Text when en route
Log Call
1Asks in the last 12 months
FacebookLast site clicked · Oct 24
4.7★In-house rating · 3
Oct 24Next ask allowed

Review Activity

Review asks and clicks for this customer, with Ask for a Review.MoreLess
What It Does
Lists each ask and click, and lets you ask now or never.
What It Changes
Ask for a Review sends only if Automations sending is on. Never Ask This Customer stops all asks.
How to Use
  1. Check when they were last asked.
  2. Click Ask for a Review.
  3. Or click Never Ask This Customer.
Help Article
WhenWhatDetail
10/24/26 12:22 AMClicked Facebook
10/24/26 12:21 AMOpened the review page
10/22/26 5:30 PMSent review request (email)Demo: not really sent

Ask for a Review is off right now: Asked yesterday (once every 90 days).

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