Claire Gautreaux

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Claire Gautreaux
DemoSample company and data, reset every night. Demo: messages are simulated, nothing is actually sent.Exit demo

Claire Gautreaux

(337)555-0128 claire.gautreaux@example.com 2922 Caroljack Drive, Baton Rouge LA 70816
Lead source: Website · Tax: Demo City 10.75%
CallTextEmailDirections Invoices Contract Offer Add-on Payment Methods
Who this is, how to reach them, and where they are in the pipeline.MoreLess
What It Does
The green header shows the name, tags, contact pills (phone, email, billing address), lead source and tax. Buttons: Call, Text, Email, Directions, Invoices, Contract, Offer Add-on and Payment Methods, each with a tooltip, shown only when your role and modules allow. Below them is the stage line with dates and the Next step with Log Call. Green dots are done, a hollow green ring is a step that was skipped, and the blue dot is where they are now. On a phone the line is one row of dots with the current stage named under it; tap a dot to see its name and date.
What It Changes
Nothing changes until you tap something. Call and Text open your phone.
How to Use
  1. Tap a pill or button to reach the customer.
  2. Read the stage line.
  3. Tap the Next step.
Help Article
LeadAug 13
ContactedOct 18
EstimateSep 19
SentOct 22
ScheduledOct 29
DoneOct 18
PaidOct 1
ReviewAug 16
Sent · Step 5 of 10 · 1 skipped
Next: Follow Up by Text Waiting 3 days
Where this customer is, from Lead to Review, and what to do next.MoreLess
What It Does
Shows opt-outs (the stage line, dates and next step are in the green header at the top), lifetime value, win ratio, balance and, if you can See Profit, the 12-month margin (red below 15%, green above 30%). Labor is estimated until Time Clock is on. Drive per Visit comes from the drive times Route records (Drive to Start).
What It Changes
Log Call saves a call to the Comms history and Stage History. Nothing is ever dropped or deleted.
How to Use
  1. Read the line.
  2. Tap the Next step.
  3. Use Log Call after a phone call.
  4. Open Stage History to see every move.
Help Article
Lifetime ValueNo data yetfills in with the first paymentBalance$96.199 days late
Profit, 12 Months$814.1574% margin
Customer For2.2 yearssince Aug 13, 2024
Pay SpeedNo data yetaverage days to pay
Callbacks0re-dos logged
ReviewClicked linkAug 16, 2026
Worth HavingWorth havingMargin 74%
EmailTextService Done EmailService Done TextBefore Service: Phone callBefore Service: Automated emailBefore Service: Automated textBefore Service: Text when en route
Log Call

Customer Portal Not invited

This customer's portal sign-in, with invite, reset and View as Customer.MoreLess
What It Does
Shows where they sign in and lets you invite them, reset their password or turn the portal off for them.
What It Changes
Invite and reset send them an email. Sign Out Everywhere ends their sessions. Turn Off stops their sign-in.
How to Use
  1. Click Send Portal Invite for a new customer.
  2. Use View as Customer to see what they see.
  3. Send Password Reset if they're locked out.
Help Article

Signs in at https://sprowtz.com/demo/portal with claire.gautreaux@example.com. Last sign-in Oct 25, 1:41 pm. Signed in on 999 devices.

Portal Requests

Requests this customer sent from the portal.MoreLess
What It Does
Lists each request with its details, status and Task.
What It Changes
Apply Change makes the change they asked for. Close marks it done.
How to Use
  1. Read the request.
  2. Click Apply Change, or work it from its Task.
  3. Set the status and click Save.
Help Article
SentRequestDetailsStatus
Oct 12, 6:30 pm Question Is it safe for the dog to go out after the weed control visit? Done
Sep 20, 6:30 pm Reschedule Can you come Thursday instead? We have a party in the yard Wednesday. Done
Notes

Notes, voice notes and sketches attached here show on this row.

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