Heronwood Pointe HOA

5
Claire GautreauxOwner

Top Tasks

Send estimate for bed weed controlSend estimate for bed weed controlFollow up on large patch
Clocked in 2h 4mToday: 5 stops

Talk

MessagesEmailsShared Notes

Work

Tasks4My DayMy Timesheet52.2h

Me

Time OffMy PayMy FilesMy EarningsDocuments
My Settings
Help
Help CenterSupport ChatAnnouncementsFeature Requests
Sign Out
Log Out
Switch
OfficeCustomer
Heronwood Pointe HOA
Dashboard Base Board Waiting Services Upcoming Services This Month on Base Routing Today's Teams Tickets Waiting on Parts Done Tickets Route Quick Calc Tasks Customers Properties Quote Requests Tags Soil Tests Programs Services Products Equipment Reference Estimates Estimate Pipeline Estimate Templates Add-on Offers Renewals Estimate Reports Stages & Reasons Invoices Card Payments Statements Deposits Price Rules Price Changes Import Prices Vendors Expenses Bills Checks Purchase Orders Mileage Timesheets Time Off Pay Runs Commission 1099s Sales Tax Texting Bill Aging Revenue by Service P&L Cash Flow Budgets Ledger Money Log Reports Scorecard Employees Roles & Permissions Shop Wall Clock My Earnings Emails Messages Automations Text Assistant Send Safety Website Reviews Customer Survey Lead Sources Service Status Change Log Integrations
DemoSample company and data, reset every night. Demo: messages are simulated, nothing is actually sent.Exit demo

Heronwood Pointe HOA

(225)555-0165 office@heronwoodpointehoa.example.com 3034 Caroljack Drive, Baton Rouge LA 70816
Lead source: Facebook · Tax: Demo Parish 9.75%
CallTextEmailDirections Invoices Contract Offer Add-on Payment Methods
Who this is, how to reach them, and where they are in the pipeline.MoreLess
What It Does
The green header shows the name, tags, contact pills (phone, email, billing address), lead source and tax. Buttons: Call, Text, Email, Directions, Invoices, Contract, Offer Add-on and Payment Methods, each with a tooltip, shown only when your role and modules allow. Below them is the stage line with dates and the Next step with Log Call. Green dots are done, a hollow green ring is a step that was skipped, and the blue dot is where they are now. On a phone the line is one row of dots with the current stage named under it; tap a dot to see its name and date.
What It Changes
Nothing changes until you tap something. Call and Text open your phone.
How to Use
  1. Tap a pill or button to reach the customer.
  2. Read the stage line.
  3. Tap the Next step.
Help Article
LeadNov 8
ContactedSep 17
ScheduledNov 1
DoneOct 7
PaidOct 1
Paid · Step 8 of 9 · 3 skipped
Next: Collect
Where this customer is, from Lead to Review, and what to do next.MoreLess
What It Does
Shows opt-outs (the stage line, dates and next step are in the green header at the top), lifetime value, win ratio, balance and, if you can See Profit, the 12-month margin (red below 15%, green above 30%). Labor is estimated until Time Clock is on. Drive per Visit comes from the drive times Route records (Drive to Start).
What It Changes
Log Call saves a call to the Comms history and Stage History. Nothing is ever dropped or deleted.
How to Use
  1. Read the line.
  2. Tap the Next step.
  3. Use Log Call after a phone call.
  4. Open Stage History to see every move.
Help Article
Lifetime ValueNo data yetfills in with the first paymentBalance$483.308 days late
Profit, 12 Months$3,445.4780% margin
Customer For349 dayssince Nov 8, 2025
Pay SpeedNo data yetaverage days to pay
Callbacks0re-dos logged
ReviewAskedAug 22, 2026
Worth HavingWorth havingMargin 80%
EmailTextService Done EmailService Done TextBefore Service: Phone callBefore Service: Automated emailBefore Service: Automated textBefore Service: Text when en route
Log Call

Property

The property on the map with its parish lot line.MoreLess
What It Does
Shows the pin and the lot outline from the parish records.
What It Changes
Read only. Drag the pin on Edit if it's in the wrong spot.
How to Use
  1. Check the pin.
  2. Check the lot line.
  3. Use Measure to draw the turf.
Help Article

Loading the parish lot line…

Street View

A street picture of the house, so you know it when you get there.MoreLess
What It Does
Shows Street View facing the house, or the view the office saved.
What It Changes
Office only: press Move, turn or zoom the view, then Save View. Moving alone never saves. Reset View goes back to facing the house.
How to Use
  1. Press Move.
  2. Turn it to the best angle.
  3. Press Save View.
Help Article
4Properties
6Programs
0Services
$324.77Monthly
$0.00One-Time Payment
$3,897.20Yearly

Where this customer stands

15th of 456 customers on a program, ranked by monthly price.

This customer pays $324.77 a month. The average is $115.42, 2.8× that average.

Against the Top Monthly

This customer$324.77
Highest$994.67

Where the Year Goes

Chemical $22.29 Labor $794.61 Profit $3,080.31

Gross Margin

This customer79.0%
Average84.4%

Margin is what is left after chemical and labor overhead, using the price actually paid.

Every program customer, lowest monthly to highest

OthersThis customerAverage $115.42
Stage History
DateStageWhatWho
Oct 21, 2026PaidPayment 17.84
Oct 9, 2026PaidPayment 339.00
Oct 7, 2026DoneService done
Oct 3, 2026DoneService done
Oct 1, 2026PaidInvoice #3725 open
Sep 30, 2026DoneService done
Sep 20, 2026PaidPayment 363.00
Sep 17, 2026ContactedText in
Sep 16, 2026DoneService done
Sep 16, 2026DoneService done
Sep 14, 2026DoneService done
Sep 2, 2026DoneService done
Sep 1, 2026PaidInvoice #3378 paid
Aug 28, 2026DoneService done
Aug 22, 2026ReviewReview sent
Aug 21, 2026DoneService done
Aug 13, 2026PaidPayment 543.42
Aug 3, 2026DoneService done
Aug 1, 2026PaidInvoice #2990 paid
Jul 30, 2026DoneService done
Jul 26, 2026DoneService done
Jul 22, 2026DoneService done
Jul 20, 2026DoneService done
Jul 12, 2026PaidPayment 491.90
Jul 3, 2026DoneService done
Jul 1, 2026PaidInvoice #2571 paid
Jun 28, 2026DoneService done
Jun 17, 2026DoneService done
Jun 13, 2026DoneService done
Jun 12, 2026DoneService done
Jun 8, 2026PaidPayment 490.90
Jun 7, 2026DoneService done
Jun 1, 2026PaidInvoice #2124 paid
May 29, 2026DoneService done
May 10, 2026DoneService done
May 9, 2026DoneService done
May 6, 2026PaidPayment 349.00
May 6, 2026DoneService done
May 3, 2026DoneService done
May 1, 2026PaidInvoice #1739 paid
Apr 30, 2026DoneService done
Apr 27, 2026DoneService done
Apr 10, 2026PaidPayment 491.90
Apr 10, 2026DoneService done
Apr 1, 2026PaidInvoice #1338 paid
Mar 31, 2026DoneService done
Mar 31, 2026DoneService done
Mar 20, 2026DoneService done
Mar 19, 2026PaidPayment 249.36
Mar 15, 2026DoneService done
Mar 3, 2026DoneService done
Mar 1, 2026PaidInvoice #993 paid
Feb 27, 2026DoneService done
Feb 24, 2026DoneService done
Feb 14, 2026PaidPayment 426.24
Feb 1, 2026PaidInvoice #665 paid
Jan 20, 2026DoneService done
Jan 20, 2026DoneService done
Jan 20, 2026DoneService done
Jan 16, 2026DoneService done
Quick Calc

Type a rate, mix or unit question, or tap an example.