Customer Portal Settings

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Customer Portal Settings
DemoSample company and data, reset every night. Demo: messages are simulated, nothing is actually sent.Exit demo
Customer PortalCustomers sign in to see their plan, next Service, application records and photos, send requests and set alerts.

The first line customers see on their Home tab.

Optional. Blank uses the company phone and email from Settings > Company.

Programs and Services on each property.

Application records: products, EPA numbers, rates, weather and applicator. Costs never show.

Only photos marked "Show in portal" on the customer's Photos tab.

Customers can ask for a Service, ask a question, skip or reschedule, or update contact info.

In outside mode it says where bills come from, with your outside billing link.

On: customers see what each program costs them (the same amounts as Billing), even when bills come from outside. Off hides prices.

How precise the next Service date is.

How long a customer stays signed in on a device.

View as Customer ends after this long without a click; staff go back to the customer page.

How long a portal invite (set-your-password) link works.

How long a forgot-password link works.

Checked types are not offered to customers.

Blank uses the office Reply-To.

Quick Calc

Type a rate, mix or unit question, or tap an example.