Reviews Settings

Shows a Leave a Review card on the portal Home tab with every site that is On and has a link.

The [review_link] in emails and texts opens a page with the same buttons, no sign-in needed (a signed link per customer).

With Ask For Stars First on: a rating this low also goes privately to the office (a Task and an email). The review sites still show.

Blank uses the office Reply-To.

How long a [review_link] in an email or text keeps working.

Review request: days after the Service is completed. 0 = the same day at Send At.

Review request: time of day, inside the Review request automation's send window (set on the automation).

Texts only go out once carrier registration is approved and the customer has text alerts on; until then a text is skipped and logged.

Per customer, counting every ask (automation or the Ask for a Review button).

Per customer, rolling 12 months.

1 = ask after the first completed Service. 2 = wait for a repeat visit.

Once a customer clicks through to any review site, no more asks for this long. 0 = keep asking within the limits above.

Don't ask while a portal request is open, or within the Ask At Most Once Every days after a low rating.

Review request email. Tags like [customer_first_name] and [company_name] work.

The Reviews report opens on this many days back.

How many weeks the Reviews report's mini trend charts show.

Rows in the Reviews report's Recent list and the customer's Review Activity.