6
DemoSample company and data, reset every night. Demo: messages are simulated, nothing is actually sent.Exit demo
PetGrown
A little hungry
Food
Fed by the Team score (73, grade C). Longest A-day run 23, clean streak 0. Next: Legend at 30 A-days in a row.
A pixel pet fed by the Team score. Its mood follows the Grade and it grows with A-day runs.MoreLess
- What It Does
- Shows the pet's mood, stage, food bar and badges unlocked, all from the Scorecard.
- What It Changes
- Read only. A bad week only makes it hungry; the stage is never lost.
- How to Use
- Check the mood.
- Keep A-days in a row to grow it.
- Turn it on or off in Scorecard settings.
Suggest $50.00 bonus for Nolan Castille? The pet grew to Sprig-ling.
73
C
All Technicians
Saturday, Sep 19, 2026 · 14 Services · 1 day
vs yesterday▼ 13
4-week average84
Personal Best93
A-day streak0
5h 49mOn Site
2h 31mDrive
112,500Sq ft treated
$819Revenue
67
Efficiency67% · Goal 100%
25 pts
72
Productive Time57% · Goal 80%
15 pts
100
Revenue / Hour$141 · Target $110
15 pts
29
Quality93% · Goal 100%
15 pts
82
Label Accuracy82% · ±10% of label
10 pts
100
On Time100% · Goal 100%
10 pts
79
Safety & Records79% · Goal 100%
10 pts
—
Customer Rating4.5★ · Needs 5+ ratings
Not yet
Coaching
One thing this technician does well and one thing to work on.MoreLess
- What It Does
- Picks a strength and a focus from the parts of the score.
- What It Changes
- Read only. Parts with no data yet are shared by the other parts until there is data.
- How to Use
- Read Focus and Strength.
- Talk it over with the technician.
- Check the 12-Week Trend later to see it change.
Focus: Quality
1 callback. Review the reasons and re-check coverage on the areas they came from.
Strength: On Time
100% is the strongest part of this period. Keep it up.
Not in this score yet: Customer Rating. Their points are shared by the other metrics until there is data.
Day in Review
The team finished 14 Services in 5h 49m on site, treating 112,500 sq ft.
The score is 73 (C), down 13 from yesterday.
Pace was 67% of budget, with 9 of 14 Services more than 5% over.
Revenue came to $819, or $141 per hour on site.
1 callback were logged against this day.
12-Week Trend
This technician's score each week for the last 12 weeks.MoreLess
- What It Does
- Draws the weekly score so you can see it go up or down.
- What It Changes
- Read only.
- How to Use
- Look for drops.
- Tap Daily Scores for that week.
- Check Coaching for what to work on.
6/297/67/137/207/278/38/108/178/248/319/79/14
Badges & Streaks
Badges earned and runs of good days, like work days without a callback.MoreLess
- What It Does
- Shows the clean streak, the longest A-day run and badges.
- What It Changes
- Read only. A callback ends the clean streak.
- How to Use
- Check the streaks.
- Cheer the good runs.
- Mark callbacks on the Service so they count.
Under Budget67% of budget pace
Zero Callbacks 30873 Services · 16 callbacks in 30 days
Label-Rate Pro18 of 22 lines on rate
Perfect Records79% complete
Iron Week14 of 25 Services
Hot Streak0 of 5 A-days in a row
Five-Star4.5★ from 2
Personal BestBest 93 · Nov 3
Clean streak: 0 work days without a callback. Longest A-day run: 23 days.
Most Over Budget
The Services that took longest past their budgeted time.MoreLess
- What It Does
- Lists each Service with its budget, actual time, how far over and the weather.
- What It Changes
- Read only.
- How to Use
- Look for the same property again and again.
- Check its sq ft and difficulty.
- Fix the budget or talk with the technician.
| Service | Property | Budget | Actual | Over |
|---|---|---|---|---|
| Weekly Mowing | Christine Kelly - Home Sep 19 | 15m | 55m | +40m |
| Weekly Mowing | Debra Baker - Home Sep 19 | 14m | 45m | +31m |
| Weekly Mowing | Lisa Parker - Home Sep 19 | 15m | 45m | +30m |
| Signature Lawn - Fall Feed & Disease Guard | Amanda Vincent - Lake House Sep 19 | 18m | 24m | +6m |
| Weather Signature Lawn - Fall Feed & Disease Guard | George Morris - Home Sep 19 | 18m | 22m | +4m |
| Signature Lawn - Fall Feed & Disease Guard | Katie Allen - Home Sep 19 | 15m | 19m | +4m |
| Signature Lawn - Fall Feed & Disease Guard | Shirley Bell - Rental Sep 19 | 17m | 20m | +3m |
| Signature Lawn - Fall Feed & Disease Guard | Stephanie Johnson - Home Sep 19 | 17m | 18m | +1m |
| Signature Lawn - Fall Feed & Disease Guard | Ryan Morgan - Home Sep 19 | 17m | 18m | +1m |
| Weather Signature Lawn - Fall Feed & Disease Guard | John Allen - Home Sep 19 | 17m | 18m | +1m |
Best $/Hour
The Services that earned the most per hour on site.MoreLess
- What It Does
- Lists each Service with its revenue and time.
- What It Changes
- Read only.
- How to Use
- See which Services pay best.
- Compare with Most Over Budget.
- Price the slow ones better.
| Service | Property | Revenue | Time | $/Hour |
|---|---|---|---|---|
| Signature Lawn - Fall Feed & Disease Guard | Nicole Jones - Home Sep 19 | $54.08 | 13m | $250 |
| Signature Lawn - Fall Feed & Disease Guard | Cynthia Johnson - Home Sep 19 | $62.58 | 16m | $235 |
| Signature Lawn - Fall Feed & Disease Guard | Brian Ross - Home Sep 19 | $65.98 | 18m | $220 |
| Signature Lawn - Fall Feed & Disease Guard | David Babineaux - Home Sep 19 | $65.30 | 18m | $218 |
| Signature Lawn - Fall Feed & Disease Guard | Ryan Morgan - Home Sep 19 | $63.94 | 18m | $213 |
| Signature Lawn - Fall Feed & Disease Guard | Stephanie Johnson - Home Sep 19 | $62.58 | 18m | $209 |
| Signature Lawn - Fall Feed & Disease Guard | John Allen - Home Sep 19 | $58.84 | 18m | $196 |
| Signature Lawn - Fall Feed & Disease Guard | Shirley Bell - Rental Sep 19 | $62.92 | 20m | $189 |
| Signature Lawn - Fall Feed & Disease Guard | Katie Allen - Home Sep 19 | $56.80 | 19m | $179 |
| Signature Lawn - Fall Feed & Disease Guard | Amanda Vincent - Lake House Sep 19 | $70.40 | 24m | $176 |
What the Score Is Built From
Where each part of the score comes from and how much data there is.MoreLess
- What It Does
- Lists each part (time, drive, revenue, product accuracy, due dates, ratings) with its coverage.
- What It Changes
- Read only. A part with little data counts for less until there is more.
- How to Use
- Check Coverage.
- Fill in what's missing, like times or product amounts.
- Read How It Is Measured for each part.
| Data | Services | Coverage | How It Is Measured |
|---|---|---|---|
| Time on site | 14 | 100% | From each Service's start and finish. |
| Budgeted time | 14 | 100% | Estimated from the Service's pricing (minutes per 1,000 sq ft plus load and unload), with the weather allowance on hot or windy days. |
| Drive time | 11 | 79% | 11 tracked in Route, 0 read from the gap between Services. The first stop of a day has no known drive. |
| Revenue | 14 | 100% | Billed amount when there is one, otherwise the Service price. $0 Services are left out of $/hour. |
| Product lines checked | 22 | count | Applied amount against label rate × treated sq ft. |
| Due dates | 11 | 79% | Services finished from Base with a due date. |
| Customer ratings | 2 | count | From the rating link in the follow-up email. |