Scorecard Settings

Points for finishing Services within budgeted time (budgeted ÷ actual on site).

Points for time on site versus drive time.

Points for revenue earned per hour on site.

Points for Services without a callback.

Points for product applied within tolerance of the label rate.

Points for Services done by their due date.

Points for weather, products and the safety check logged.

Points for customer stars. Counts once the minimum number of ratings is reached.

Share of the working day spent on site. Full points at or above this goal.

Revenue per hour on site that earns full points.

How far applied product can be from the label rate and still count as accurate.

Lowest score that is an A.

Lowest score that is a B.

Lowest score that is a C. Below this is a D.

At or above this temperature the budget gets the weather allowance.

At or above this wind the budget gets the weather allowance.

Extra budgeted time on hot or windy days.

Without tracked drive time, a gap between Services up to this long counts as drive. Longer gaps count as a break.

Customer ratings needed in a period before they count in the score.

Services needed in a period to be ranked on the Leaderboard.