10
Doing OK, 1 clean day
Fed by the Team score (89, grade B). Longest A-day run 11, clean streak 1. Next: Grown at 15 A-days in a row.
A pixel pet fed by the Team score. Its mood follows the Grade and it grows with A-day runs.MoreLess
- What It Does
- Shows the pet's mood, stage, food bar and badges unlocked, all from the Scorecard.
- What It Changes
- Read only. A bad week only makes it hungry; the stage is never lost.
- How to Use
- Check the mood.
- Keep A-days in a row to grow it.
- Turn it on or off in Scorecard settings.
All Technicians
Monday, Sep 21, 2026 · 22 Services · 1 day
Coaching
One thing this technician does well and one thing to work on.MoreLess
- What It Does
- Picks a strength and a focus from the parts of the score.
- What It Changes
- Read only. Parts with no data yet are shared by the other parts until there is data.
- How to Use
- Read Focus and Strength.
- Talk it over with the technician.
- Check the 12-Week Trend later to see it change.
57% of the day was on site against an 80% goal. Tighten the route order and batch nearby Services on the same day.
100% is the strongest part of this period. Keep it up.
Not in this score yet: Customer Rating. Their points are shared by the other metrics until there is data.
Day in Review
The team finished 22 Services in 8h 22m on site, treating 196,400 sq ft.
The score is 89 (B), up 8 from yesterday.
Pace was 77% of budget, with 18 of 22 Services more than 5% over.
Revenue came to $1,391, or $166 per hour on site.
No callbacks were logged.
12-Week Trend
This technician's score each week for the last 12 weeks.MoreLess
- What It Does
- Draws the weekly score so you can see it go up or down.
- What It Changes
- Read only.
- How to Use
- Look for drops.
- Tap Daily Scores for that week.
- Check Coaching for what to work on.
Badges & Streaks
Badges earned and runs of good days, like work days without a callback.MoreLess
- What It Does
- Shows the clean streak, the longest A-day run and badges.
- What It Changes
- Read only. A callback ends the clean streak.
- How to Use
- Check the streaks.
- Cheer the good runs.
- Mark callbacks on the Service so they count.
Clean streak: 1 work days without a callback. Longest A-day run: 11 days.
Most Over Budget
The Services that took longest past their budgeted time.MoreLess
- What It Does
- Lists each Service with its budget, actual time, how far over and the weather.
- What It Changes
- Read only.
- How to Use
- Look for the same property again and again.
- Check its sq ft and difficulty.
- Fix the budget or talk with the technician.
| Service | Property | Budget | Actual | Over |
|---|---|---|---|---|
| Weekly Mowing | Deborah Benoit - Mom's House Sep 21 | 16m | 45m | +29m |
| Signature Lawn - Fall Feed & Disease Guard | Cattail Creek Clinic - Site 1 Sep 21 | 40m | 1h 03m | +23m |
| Signature Lawn - Fall Feed & Disease Guard | Katie Richardson - Home Sep 21 | 16m | 25m | +9m |
| Signature Lawn - Fall Feed & Disease Guard | Heronwood Pointe HOA - Site 2 Sep 21 | 18m | 24m | +6m |
| Signature Lawn - Fall Feed & Disease Guard | Cynthia Johnson - Home Sep 21 | 17m | 23m | +6m |
| Weather Signature Lawn - Fall Feed & Disease Guard | Stephanie Ward - Home Sep 21 | 18m | 23m | +5m |
| Weather Signature Lawn - Fall Feed & Disease Guard | Alex Brooks - Home Sep 21 | 18m | 23m | +5m |
| Signature Lawn - Fall Feed & Disease Guard | Sam Murphy - Rental 2 Sep 21 | 16m | 20m | +4m |
| Signature Lawn - Fall Feed & Disease Guard | George Powell - Home Sep 21 | 16m | 20m | +4m |
| Weather Signature Lawn - Fall Feed & Disease Guard | Josh Adams - Home Sep 21 | 17m | 21m | +4m |
Best $/Hour
The Services that earned the most per hour on site.MoreLess
- What It Does
- Lists each Service with its revenue and time.
- What It Changes
- Read only.
- How to Use
- See which Services pay best.
- Compare with Most Over Budget.
- Price the slow ones better.
| Service | Property | Revenue | Time | $/Hour |
|---|---|---|---|---|
| Signature Lawn - Fall Feed & Disease Guard | Amanda Thompson - Home Sep 21 | $50.00 | 11m | $273 |
| Signature Lawn - Fall Feed & Disease Guard | Elizabeth Martin - Home Sep 21 | $57.48 | 14m | $246 |
| Signature Lawn - Fall Feed & Disease Guard | Richard Roberts - Home Sep 21 | $50.00 | 13m | $231 |
| Signature Lawn - Fall Feed & Disease Guard | Betty Long - Home Sep 21 | $65.30 | 19m | $206 |
| Signature Lawn - Fall Feed & Disease Guard | Debra Stewart - Home Sep 21 | $68.02 | 20m | $204 |
| Signature Lawn - Fall Feed & Disease Guard | Stephanie Mitchell - Home Sep 21 | $63.60 | 20m | $191 |
| Signature Lawn - Fall Feed & Disease Guard | Laura Granger - Home Sep 21 | $61.56 | 20m | $185 |
| Signature Lawn - Fall Feed & Disease Guard | George Powell - Home Sep 21 | $58.84 | 20m | $177 |
| Signature Lawn - Fall Feed & Disease Guard | Jonathan Carter - Home Sep 21 | $50.00 | 17m | $176 |
| Signature Lawn - Fall Feed & Disease Guard | Richard Istre - Home Sep 21 | $52.72 | 18m | $176 |
What the Score Is Built From
Where each part of the score comes from and how much data there is.MoreLess
- What It Does
- Lists each part (time, drive, revenue, product accuracy, due dates, ratings) with its coverage.
- What It Changes
- Read only. A part with little data counts for less until there is more.
- How to Use
- Check Coverage.
- Fill in what's missing, like times or product amounts.
- Read How It Is Measured for each part.
| Data | Services | Coverage | How It Is Measured |
|---|---|---|---|
| Time on site | 22 | 100% | From each Service's start and finish. |
| Budgeted time | 22 | 100% | Estimated from the Service's pricing (minutes per 1,000 sq ft plus load and unload), with the weather allowance on hot or windy days. |
| Drive time | 21 | 95% | 21 tracked in Route, 0 read from the gap between Services. The first stop of a day has no known drive. |
| Revenue | 22 | 100% | Billed amount when there is one, otherwise the Service price. $0 Services are left out of $/hour. |
| Product lines checked | 42 | count | Applied amount against label rate × treated sq ft. |
| Due dates | 21 | 95% | Services finished from Base with a due date. |
| Customer ratings | 0 | count | From the rating link in the follow-up email. |