6
A little hungry, 3 clean days
Fed by the Team score (70, grade C). Longest A-day run 23, clean streak 3. Next: Legend at 30 A-days in a row.
A pixel pet fed by the Team score. Its mood follows the Grade and it grows with A-day runs.MoreLess
- What It Does
- Shows the pet's mood, stage, food bar and badges unlocked, all from the Scorecard.
- What It Changes
- Read only. A bad week only makes it hungry; the stage is never lost.
- How to Use
- Check the mood.
- Keep A-days in a row to grow it.
- Turn it on or off in Scorecard settings.
All Technicians
Thursday, Sep 24, 2026 · 1 Services · 1 day
Coaching
One thing this technician does well and one thing to work on.MoreLess
- What It Does
- Picks a strength and a focus from the parts of the score.
- What It Changes
- Read only. Parts with no data yet are shared by the other parts until there is data.
- How to Use
- Read Focus and Strength.
- Talk it over with the technician.
- Check the 12-Week Trend later to see it change.
0% of records complete. Log weather, products and the safety check on every Service.
100% is the strongest part of this period. Keep it up.
Not in this score yet: Productive Time, Label Accuracy, On Time, Customer Rating. Their points are shared by the other metrics until there is data.
Day in Review
The team finished 1 Service in 25m on site, treating 7,200 sq ft.
The score is 70 (C), up 16 from yesterday.
Pace was 62% of budget, with 1 of 1 Services more than 5% over.
Revenue came to $55, or $132 per hour on site.
No callbacks were logged.
12-Week Trend
This technician's score each week for the last 12 weeks.MoreLess
- What It Does
- Draws the weekly score so you can see it go up or down.
- What It Changes
- Read only.
- How to Use
- Look for drops.
- Tap Daily Scores for that week.
- Check Coaching for what to work on.
Badges & Streaks
Badges earned and runs of good days, like work days without a callback.MoreLess
- What It Does
- Shows the clean streak, the longest A-day run and badges.
- What It Changes
- Read only. A callback ends the clean streak.
- How to Use
- Check the streaks.
- Cheer the good runs.
- Mark callbacks on the Service so they count.
Clean streak: 3 work days without a callback. Longest A-day run: 23 days.
Most Over Budget
The Services that took longest past their budgeted time.MoreLess
- What It Does
- Lists each Service with its budget, actual time, how far over and the weather.
- What It Changes
- Read only.
- How to Use
- Look for the same property again and again.
- Check its sq ft and difficulty.
- Fix the budget or talk with the technician.
| Service | Property | Budget | Actual | Over |
|---|---|---|---|---|
| Biweekly Mowing | Elizabeth Green - Home Sep 24 | 15m | 25m | +10m |
Best $/Hour
The Services that earned the most per hour on site.MoreLess
- What It Does
- Lists each Service with its revenue and time.
- What It Changes
- Read only.
- How to Use
- See which Services pay best.
- Compare with Most Over Budget.
- Price the slow ones better.
| Service | Property | Revenue | Time | $/Hour |
|---|---|---|---|---|
| Biweekly Mowing | Elizabeth Green - Home Sep 24 | $55.00 | 25m | $132 |
What the Score Is Built From
Where each part of the score comes from and how much data there is.MoreLess
- What It Does
- Lists each part (time, drive, revenue, product accuracy, due dates, ratings) with its coverage.
- What It Changes
- Read only. A part with little data counts for less until there is more.
- How to Use
- Check Coverage.
- Fill in what's missing, like times or product amounts.
- Read How It Is Measured for each part.
| Data | Services | Coverage | How It Is Measured |
|---|---|---|---|
| Time on site | 1 | 100% | From each Service's start and finish. |
| Budgeted time | 1 | 100% | Estimated from the Service's pricing (minutes per 1,000 sq ft plus load and unload), with the weather allowance on hot or windy days. |
| Drive time | 0 | 0% | 0 tracked in Route, 0 read from the gap between Services. The first stop of a day has no known drive. |
| Revenue | 1 | 100% | Billed amount when there is one, otherwise the Service price. $0 Services are left out of $/hour. |
| Product lines checked | 0 | count | Applied amount against label rate × treated sq ft. |
| Due dates | 0 | 0% | Services finished from Base with a due date. |
| Customer ratings | 0 | count | From the rating link in the follow-up email. |