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Claire GautreauxOwner

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DemoSample company and data, reset every night. Demo: messages are simulated, nothing is actually sent.Exit demo

Work Days

Scheduling lands on these days. A date that falls on a day that is off, or on a Holiday, moves to the next work day.

Holidays

Company closed days next to Work Days. A Service that lands on one moves to the next open day.MoreLess
What It Does
Marks days the company is closed, the same way Work Days mark the days you work. Scheduling, Smart Routing and the calendar treat a holiday like a Sunday that is unticked.
What It Changes
After Save, open Services on a newly closed day move to the next work day (Done and date-locked stay put). Customers get no coming alert for a closed day. Base shows Closed on that day, and team or company calendar feeds list it.
How to Use
  1. Tick the US holidays you close, or click Add Another for your own date and name.
  2. Click Save Base Settings.
  3. Leave every box clear if you don't use holidays yet.
Help Article

Common US holidays. Fixed ones that fall on a weekend close the observed weekday (Friday or Monday) only.

One date per row. Leave the name blank to show Closed. Add Another for more; blank new rows are skipped on Save.

Route Photos

How many photos one pick in Route adds. If more are picked, the first ones up to this number are added and a note says so.

The phone shrinks each photo so its longest side is at most this many pixels before it uploads. 0 uploads the original.

Size of the small photo copies in a Service's Photos tab (longest side, in pixels); tapping opens the full photo.

How far from the pin Route looks for a Street View house photo; bigger helps large lots set back from the road.

Most house photos fetched each night for tomorrow's Services, so techs never wait; 0 turns the nightly fetch off.MoreLess
What It Does
Loads house photos the night before, so techs never wait for them.
What It Changes
Photos are also fetched when a property is added or its address changes; the nightly run is the backup.
How to Use
  1. Type the most photos a night (0 turns it off).
  2. Click Save.
  3. Check a Service for tomorrow.

Hour of the evening the nightly house photo fetch runs (0 to 23; 20 is 8 PM).

Most Street View photos fetched from Google in a day; past it, only saved photos show until tomorrow.

When Google has no photo near a property, wait this many hours before asking again; 0 asks every time.

From Google Cloud, Google Maps Platform, Keys & Credentials (Street View Static API turned on). Blank: Route shows saved house photos only and makes no Google calls. Stored encrypted; never shown again.

From Google Cloud, Google Maps Platform, Credentials, URL signing secret. When set, every Street View photo request is signed with it. Stored encrypted; never shown again.

JPEG quality used when a photo is shrunk. Higher looks better and uploads slower.

Products on a Service

Route and Base both change the products on a Service. Every change is in the Change Log.

On: a technician can add a product on Route before finishing.

Amount and area can always be changed on Route.

Off: Route shows "Ask the office to remove a product".

Off: Route's Add item shows only How to bill it; price, repeats, Put on and Joins stay with the office.

On: Base can correct a finished Service; the spray record follows and the original stays in the Change Log.

On: finishing a Service takes its product amounts off On Hand. Later edits change only the difference.MoreLess
What It Does
Keeps On Hand right without counting by hand.
What It Changes
Only Services finished after it is turned on count. Each change shows in On Hand History with the Service.
How to Use
  1. Turn it on.
  2. Finish Services as usual.
  3. Check Products › On Hand.

Required keeps Stop 1 waiting until the crew taps Loaded. Reminder Only shows the Load Out card but never blocks.

Quick Calc

Type a rate, mix or unit question, or tap an example.