Use the Help Center
The Help button, asking a question, announcements and feature requests.
- Click the round Help button in the bottom-right corner of any page.
- It opens on the guides for the page you are on.
- Type a question in the box at the bottom, like how do I add a customer. The best matching guides show as answers. Typos are fine.
- Ask about a customer the same way you would text the Text Assistant: Ryan Boyd's last service and what chemicals were used, balance Smith, next service and balance for Boyd. It answers with a link to the customer, using your own permissions.
- Make a change the same way: dispatch Chad Evans next service to Travis today (also move, give, skip, done, cancel, hold, reopen, unassign and note). The word sets the status; you never type it. With no team named it goes to your own team, and extra words like and have it dispatched are fine. It asks first and says the status it will set; press Yes or No. Changes need the Base permission.
- Ask about your products too: what kills clover, rate for Celsius, re-entry on Atrazine. Sprout answers from your own products and links to Reference.
- Announcements shows what is new. A red number on the Help button means there is something you have not read.
- Submit a Feature Request sends an idea to the office. Report a Problem sends what went wrong, with the page you were on. Follow both under Feature Requests in Help & Resources.
- Press Esc or click the arrow to close it.
The full Help Center is under Help & Resources in the menu.
Where and How
Report Problems to Sprowtz
Report a Problem and Request a Change go to Sprowtz with the page, version and device.
What It Does
Gets problems to Sprowtz with what the screen showed.
What It Changes
You see each report's status in My Requests. Off hides the report buttons.
How to Use
- Turn it on.
- Tap Report a Problem or Request a Change on any page.
- Follow it in My Requests.
Report Gauges
A few simple gauges on My Requests: open reports, fixed this month, average days to fix. Off by default.
From the same help as the card in the app.
Updated 10/23/26