Modules

11
Claire GautreauxOwner

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Dashboard Base Board Waiting Services Upcoming Services This Month on Base Routing Today's Teams Tickets Waiting on Parts Done Tickets Route Quick Calc Tasks Customers Properties Quote Requests Tags Soil Tests Programs Services Products Equipment Reference Estimates Estimate Pipeline Estimate Templates Add-on Offers Renewals Estimate Reports Stages & Reasons Invoices Card Payments Statements Deposits Price Rules Price Changes Import Prices Vendors Expenses Bills Checks Purchase Orders Mileage Timesheets Time Off Pay Runs Commission 1099s Sales Tax Texting Bill Aging Revenue by Service P&L Cash Flow Budgets Ledger Money Log Reports Scorecard Employees Roles & Permissions Shop Wall Clock My Earnings Emails Messages Automations Text Assistant Send Safety Website Reviews Customer Survey Lead Sources Service Status Change Log Integrations
DemoSample company and data, reset every night. Demo: messages are simulated, nothing is actually sent.Exit demo

40 of 41 on. The switch saves right away. Settings opens that module's own settings.

Office

CommunicationsEmails and Messages (texting) pages and their settings. Off hides the pages; billing emails and mail checking keep running.Settings
TasksTasks page and its settings and templates.Settings
AutomationsAutomations page. Off also pauses automation runs.Settings
Help & ChatHelp Center page and the floating Help & Chat button.Settings
Change LogChange Log page. Changes are still recorded so they can be undone later.Settings
Voice NotesA small record button on every page: speak a note and see it typed as you talk, then save it to My Notes. Notes are private to each person unless they share one with a team, a person or a role.Settings
ReportsReports hub and every report.Settings
InventoryInventory and Vendors pages. Products stay on, since Services price from them.Settings
Calendar FeedA private calendar link (ICS) for each person or team, so Services show in Google, Apple or Outlook calendars. Read only; turning a link off stops it at once. Starts off.Settings
Service TypesYour own list of Service Types (Mowing, Fertilizer & Weed, Irrigation…) with a color each, shown on the Services list, the Service page and as a filter. Starts off.Settings

Customers & Money

Customer PortalCustomers sign in to see their plan, next Service, application records and photos, send requests and set alerts.Settings
EstimatesEstimates, add-on offers, renewals and price changes. Works in either Billing Mode.Settings
Invoices & PaymentsInvoices, payments and statements in Turf Care. Needs Billing Mode set to in Turf Care, or test customers listed.Settings
Card PaymentsOnline card payments, saved cards and autopay through the provider you pick. Needs Invoices & Payments.Settings
Instant PayoutsA Payouts tab on Card Payments: see your Stripe balance and send money to your debit card or bank in about 30 minutes for Stripe's small fee (shown before you confirm). Uses your own Stripe keys. Needs Card Payments with Stripe. Starts off.Settings
Sales TaxA sales tax rate table, a default rate, a rate or exemption per customer, and a tax line on new invoices for the lines that are taxable. Starts off.Settings
Commission & BonusSales commission (Sold By and Recommended By), clawbacks on refunds, bonuses and goals, a leaderboard, Performance Pay (piece rate) for people or teams, weekly approval and a payroll CSV. Staff see their own money under Route > My Earnings. Starts off; counts from the day it is turned on.Settings
ReviewsReview site links (Google, Facebook and the sites for your business type), a Leave a Review card in the portal, a public review page, the Review request automation (starts off) and the Reviews report. Starts off.Settings
Customer SurveyA one-question 0-10 survey ([survey_link] in an email or text). Happy customers go on to your review page (Reviews module); others get a box to tell you what to fix, and the office gets a Task. Survey report with your score. Starts off.Settings
Quote RequestsA public Request a Quote form (your link: /request) for your website, Facebook page or Google profile. Each request becomes a Prospect customer with the property and a Task for the office. Nothing is emailed or texted. Starts off.Settings
Lead SourcesA Lead Source on each customer (your own list) and the Revenue by Lead Source report: customers, won estimates and payments per source. Starts off.Settings

Field & Crews

Time ClockPaid hours: Clock In, Lunch and Clock Out on Route (crew leads can clock in their team), Timesheets with edits, approval and a payroll CSV, the On The Clock line on Base, and an optional Shop Wall Clock tablet. Starts off.Settings
Time OffDays off per employee: asked for at the Shop Wall Clock or by a Team Leader in Route, approved by the office. An approved day takes only that person off their team, on Base, Route, routes and the calendar. Paid days show as PTO hours in the payroll file. Needs Teams. Starts off.Settings
Smart RoutingOptimize on Base (best stop order, Apply and Undo), ETAs on Route, team balancing, weather-aware spray order, re-route when running late, best days for new customers, Round Planner and Routing Savings. Off: Base keeps the basic drive order. Starts off.Settings
TeamsCrews of technicians. Each person is on one team, Services belong to a team, and Route shows your team's day. Off: everyone works as their own crew again; teams are kept.Settings
ScorecardScorecard, its menu item and Reports card, and the score on Route and Base.Settings
Safety ChecksSafety List after Start and the label wind and temperature check on every Start in Route, with or without the Scorecard. Each has its own switch.Settings
GeofencingLocation features in Route: auto-start on arrival, leaving and next-stop prompts.Settings
Soil TestsSoil test results (pH, organic matter, P, K and more) and the lab's file on each property, with a list of every test. Starts off.Settings
EquipmentMowers, sprayers, trucks and trailers with hours or miles, service intervals, a maintenance log and in-app reminders (a Task when service is due). Starts off.Settings
EPA Label LookupLooks up a product's EPA Registration Number in the EPA label database (PPLS): fills in or checks the name, active ingredients and restricted use, links the newest label, and flags cancelled registrations. Starts off.Settings
Aerial MeasuringMeasure a property on a satellite map: draw the turf, cut out beds and the driveway, and save the square feet of each Area Type to the property (Properties, Estimates). Calcasieu lot lines show as a guide. Starts off.Settings

Admin

Service StatusOwner page under Admin: the website, database, texting, email, maps, lot lines, card payments, the demo, background jobs, queues and backups at a glance, with uptime bars, latency and incidents. Also lists every module and the versions.Settings
Text AssistantAdmins text the business number to look up customers (balance, next and last Service, programs, notes, estimates) and move, skip or note Services. Starts off.Settings
Mobile AppOne sign-in for the iPhone app: staff go to the Office or Route by role, customers go to their portal, and people who are both get a Staff / Customer choice and a quick switch. Staff and customer accounts stay separate. Starts off.Settings

Other

TicketsTickets: a problem sent in from the Help Center, with its replies. Off hides Tickets; the Help Center keeps taking requests.Settings
Team ChatEmployees message each other inside this company: direct messages, groups and one Everyone channel, with photos and files from My Files, @mentions and Make Task. Open it from Profile > Messages > Team (Route and Base too).Settings
Expenses & ChecksSections on Invoices: expenses with receipt photos, vendor bills and checks (write, print on check stock with stubs, check register). Starts off; on for the Demo.Settings
RachioLink Rachio smart controllers on property Equipment: zones, schedules, rain delay, start and stop from Route. Controllers list, dashboard widget and portal. Starts off.Settings
HydrawiseLink Hydrawise controllers on property Equipment: zones, next run, Run a zone and Stop. Connect your own Hydrawise key. Follows Rachio on or off until set here.Settings

Off modules (1)

SiteOneWaiting for SiteOne to register TwistedTurf.com as a partner and give us a Client ID. Until then, use Import Prices with a SiteOne download.Settings
Quick Calc

Type a rate, mix or unit question, or tap an example.